Konepsykologi — Apple End-User Tutoring, Training & Support, 2011–present
Friendly tutoring and advice to the end user — from people looking to move to Macs / iPhones / iPads, to long-term Apple users.
Teaching iCloud, Photos, Contacts, Reminders, Calendars; best backup solutions and information retention across devices.
Setting up, configuring and explaining the user workflow and user experience of Apple TV, Macs, iPhone, iPad, iPod, AirPort Time Capsule, Time Machine and other Apple devices/services.
Requirement assessment and advice; installation and guidance tailored to each client's needs; migration from PC to Mac and from Android to iOS; local and remote support.
Worked mostly with private end users (~36 counted) and assisted three smaller companies with their Mac / mobile issues.
"I've been told I'm indispensable — that no company delivers this type of service with a smile and an interest in solving any and all problems the user might have."